Returns & Exchanges
At POC Warszawa, we want to ensure your performance gear is a perfect fit. If you are not completely satisfied with your purchase, you can return your items within 14 days of receipt provided they are in original, unused condition.
Fill Out the Return Form
Locate the return form included in your original shipment or download it from our website, ensuring all order details are clearly filled out.
Secure Your Package
Place the items in their original packaging with all tags attached, and include the completed return form and proof of purchase inside the box.
Send to Our Warehouse
Ship the package to our Warsaw facility using a tracked courier service to ensure your sports gear arrives safely back to us.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing